‘I have always wanted a vehicle from the UK but unfortunately I didn’t have an idea how to get one. One day I liked the UKROADRUNNER Facebook page (https://www.facebook.com/ukroadrunner/) and I decided to make an enquiry through the provided email address and that was the start of a real customer experience journey I have ever encountered especially while doing “online” shopping.
Frank was very professional and never got tired of my specificity as I was very particular on what I was looking for. When I finally got what I wanted, the vehicle was almost 500 miles away but Frank was committed in getting me my choice. He went personally to inspect the vehicle and kept me updated all through. On his visit to Kenya, he made sure we met to give me all the assurances as he took me through the remaining part of the transaction.
I finally got the car in very good condition and the whole transaction was made very easy due to his top-notch customer service. I am looking forward to getting another vehicle through UK RoadRunner soon and I thank Frank and his entire team’